Frequently Asked Questions

If anything remains unclear or if you have a question not covered in this FAQ, please send us amessage and we will happily get you the answers you need.

General

general

Do you offer end-to-end support, from company setup to ongoing compliance?

Yes. We support businesses from initial setup through day-to-day operations and long-term compliance.

How is your pricing structured?

Our pricing is customized based on your volume, and required level of support for accounting. For other services it is fixed fees.

Do you offer fixed monthly packages?

Yes. We offer fixed monthly packages for defined scopes. Most of our clients have fixed monthly packages which covers all obligatory compliance requirements for UAE firm.

Can I start with a basic package and upgrade later?

Yes. You can upgrade or adjust your package as your business grows.

What services are typically included in a monthly accounting fee?

Monthly fees usually include accounting, tax submissions, compliance monitoring, and ongoing support.

Which UAE jurisdictions do you cover (Mainland, Free Zones, DIFC, ADGM)?

We work with all UAE Free Zones and Mainlands across all Emirates.

Will I have a dedicated account manager or point of contact?

Yes

Accounting

accounting

Is accounting mandatory for UAE companies?

Yes. Companies must maintain proper books and supporting records. Depending on legal form, licensing authority and tax profile, an auditor and audited financial statements may be required.

Which accounting platforms do you work with?

Odoo, Xero, Zoho Books, Microsoft Dynamics, SAP and 1C. We can also work with a client’s preferred system.

How are salaries paid and what is WPS?

WPS is the Wage Protection System for MOHRE-contract employees, introduced to ensure wagesare paid in full and on time, protect employees, reduce disputes and allow compliance monitoring; non-compliance may lead to penalties. Mainland employers must use WPS for employees (notowners) and many free zones have similar rules. Once registered, salaries are paid through a UAEbank linked to WPS or an approved exchange house, to payroll cards or cash; pay on the due date,submit the Salary Information File (SIF) each cycle, and keep contracts, payroll records and proof ofpayment.

Can we keep some tasks in-house?

Yes. Many clients keep invoicing and payment preparation in-house. We tailor a scope to fit yourpolicies, for example:

• We handle core bookkeeping and reconciliations; you handle invoicing and payment preparation.
• Oversight of your in-house accountant, with pre-submission checks.
• CFO or senior accountant support on an ad-hoc or part-time basis.

Do we need audited financial statements?

Audit is mandatory in specific cases, for example:
• Where required by Companies Law, licensing authority, Articles of Association or free zone rules.
• Corporate Tax related situations, including Qualifying Free Zone Person status, tax groups andhigher-revenue entities.
• Stakeholder requirements such as banks, investors or tenders.

We need to provide our own reports to owners on monthly basis—can we fix deadlines for month-end reports?

Yes, definitely. We usually agree a fixed deadline with clients for delivering the month-end TrialBalance, General Ledger, Balance Sheet and P&L.

Who is responsible for providing documents for accounting?

Under our engagement terms, the client is fully responsible for providing complete and timelydocuments. We facilitate on request and issue reminders, but the obligation to provision documentsremains with the client.

How quickly do you respond to client queries?

We usually reply within several hours (often sooner). However, we reserve the right to respond within24 hours.

UAE Tax Basics

uae tax basics for businesses and individuals

Are there any salary taxes in the UAE?

No. The UAE does not levy personal income tax on salaries and wages. Employers must providemedical insurance in line with emirate and federal requirements.

I am registered in mainland, are dividends taxable in the UAE?

• UAE-sourced dividends are exempt from Corporate Tax.
• Foreign-sourced dividends are exempt only if the participation exemption conditions are met(e.g., ≥5% ownership, 12-month holding intention, and the subsidiary is subject to a tax of asimilar character at a prescribed minimum rate). If the conditions are not met, dividends aretaxable at 9%.

Should I register for Corporate Income Tax (CIT)?

• Juridical persons (legal entities): must register within three months fromincorporation/establishment/recognition.
• Natural persons conducting a business: must register if business revenue exceeds AED1,000,000 in a calendar year, with the application due by 31/03 of the following year.

I am a free zone company — do I get the 0% CIT rate by default?

No. The 0% rate applies only if you qualify as a Qualifying Free Zone Person (QFZP). Mandatoryconditions include: earning qualifying income; meeting adequate substance; satisfying the de-minimistest; no election into 9%; transfer pricing compliance; and maintaining audited financial statements.

I am a small company registered on the UAE mainland — do I pay CIT?

Yes, but relief is available:
• Small Business Relief (SBR) may be elected if revenue does not exceed AED 3,000,000 pertax period. SBR applies to periods starting on/after 01/06/2023 and ending on/before31/12/2026 and results in no tax payable and simplified compliance.
• If SBR is not elected or you exceed the threshold, the standard regime applies: 0% on thefirst AED 375,000 of taxable profits; 9% on the excess.

Does the 9% Corporate Tax apply to revenue or profit?

Profit. The tax is on taxable net profits: 0% on the first AED 375,000, 9% on the amount above AED375,000.

Should I register for VAT straight after incorporation?

Not automatically. Mandatory VAT registration applies when taxable supplies plus imports exceedAED 375,000 in the past 12 months or are expected to exceed that in the next 30 days.Voluntary registration is available from AED 187,500 (including “based on expenses”).

My business is registered for VAT but has no revenue. Do I still need to file VAT returns?

Yes. Once registered, you must file for each assigned tax period until deregistration is approved,even with no transactions.

I have registered for CIT. Now I need to register for VAT, do I need to register for VAT separately?

Yes. Corporate Tax and VAT are separate regimes with separate registrations. A Corporate Tax TRNis issued for CIT, and a VAT TRN is issued for VAT; both are managed via EmaraTax and used fortheir respective filings.

Do you help with obtaining Tax Residency Certificates (TRCs)?

Yes. We assist both individuals and companies with TRC applications, assessing eligibility anddocument readiness first. The issuing authority makes the final decision.

Corporate & Admin

corporate & admin

How long does it take to set up a company in the UAE?

Depending on the jurisdiction and activity, company setup usually take from 3 working days to 2–3weeks (except certain regulated licenses)

Do I need to be physically in the UAE to open a company?

Many company structures can be incorporated remotely without visiting the UAE. However, visaissuance, Emirates ID biometrics, medical tests, and most corporate bank account openings requireat least one physical visit to the UAE at a later stage.

What documents do I need to get started?

Passport copy, basic business details, and completion of our internal compliance clearance.

Do I need a local sponsor or partner?

For most businesses, no local sponsor is required.

Can one person own 100% of a UAE company?

Yes. 100% foreign ownership is allowed

Can one person be the manager, director, secretary, and shareholder of a company?

Yes.

Do you help with the Residency Visas.

Yes, all kind of Residency Visas, such as employment Visas, Golden Visas, family visas and etc.

Can I sponsor my family under my visa?

Yes. Once your UAE residence visa is issued, you can sponsor spouse, children, and eligibledependents.

How long does the UAE residence visa process take?

Typically, 7–15 working days, depending on medical, biometrics, and approvals. For certain type ofcases, we can assist to finalize it in 2-3 working days (priority cases).

When should I renew my company license?

Company licenses must be renewed annually before the expiry date. Our Client Portal has therecords for each client and we will start the process several weeks before the expiry.

Can I transfer my existing company from foreign jurisdiction to UAE?

Yes redomiciliation or company transfer is possible in certain cases. We first assess feasibility basedon the current license, jurisdiction, and authority rules, and advise you accordingly.

How long does bank account opening take?

From 1 working days to 4-5 weeks, depending on bank type, client’s business activity type,shareholder background and etc.

Can you open a bank account without a UAE visa?

Some banks allow this, but having a UAE residence visa improves approval chances.

Leave the admin to us

So your business stays compliant.